We offer a 30-day satisfaction guarantee on all purchases. If you’re not completely satisfied, you may return your items within 30 days of receiving your order.

To initiate a return, please ensure:

• Products are in their original packaging.
  
• You include your order number and the reason for return.

Please note that shipping costs are non-refundable.

We want you to love your skincare. If a product doesn’t meet your expectations, you can return it within 30 days of delivery—no hassle. Our goal is to ensure you have the best possible experience with Evangeline.

Unfortunately, our satisfaction guarantee only applies to the first 30 days after delivery. After this period, returns are no longer accepted.

We strive to make returns hassle-free, but please note that return shipping costs are the customer’s responsibility.

We sincerely apologize for any inconvenience! If your order arrives damaged or defective, please contact our Returns Assistant immediately. Include:

• Photos of the issue
• Order details

We will arrange a replacement or refund as quickly as possible.

No. Online purchases from www.evangeline.tech cannot be returned to retail stores or clinics.

How do I track my return?

1. Confirm Shipment: Ensure your return package has been shipped back to us using the provided return label.
   
2. Track Your Package: Use the tracking number from your carrier (UPS, FedEx, USPS) to monitor its delivery.
   
3. Processing Time: Once received, returns are processed within 5-7 business days.
   
4. Refund Timing: Refunds take 3-5 business days to reflect in your original payment method. Some banks may take longer.